Articles by John Leonardelli
Nortel Networks CS1000e Reliability Executive Overview

Nortel CS1000E Reliability Executive Overview Introduction IP Telephony has become an attractive offering available from various telecommunication manufacturers. As a modern technology that utilizes the inexpensive transport mechanism existent today called Voice running Over an IP infrastructure (VoIP), IP Telephony can now be a viable solution and cost savings mechanism in the Enterprise arena.

The Benefits of Wireless Internet Access in a Handheld Device

Handheld devices with wireless Internet access have become very popular for business travelers. Cell phones, and WiFi enabled personal digital assistants (PDAs) make it easy to surf the Web and check email while you're away from your office.

Six VoIP Security Recommendations

Before you begin to implement VoIP across your organization, there are several things you should consider. Security is extremely important these days and it is best to think before than act after an attack.

5 Steps to Starting Your Own Telephone Company

Fed up with your local Telecom provider Tired of poor customer service In 5 easy steps you can start your own Telephone Company. In the new world of Open Source software, low cost hardware technology and the Internet, it is very easy for anyone to start their own Long Distance telephone company.
Three Steps to IP Contact Centre Implementation

Voice over Internet Protocol (VoIP), or more specifically IP-based telephony, is quickly becoming the technology of choice in contact centers as companies replace their aging time-division multiplexing (TDM)-based systems with IP-based systems.

The 9 Retail Technologies That Will Propel Your Small Business Forward

Here are 9 retail technologies that I believe will give retailers the biggest benefit and maximum return on their technology investments. Your small retail operation can be just like the Big Box stores when it comes to being efficient and productive.

The Top 9 Retail Technologies You Need Today

Technology gives your retail operation strategic advantage. You need to know manage your operation in real time, ensuring accurate pricing, inventory levels are maintained and the ability to communicate with customers in real time.

Seven Tips for a Successful IP Telephony Implementation

Often when an organization considers a new IP telephony system --the process tends to focus on hardware and software. However, a company's infrastructure is composed not just of hardware and software, but also of people.

WHY ALL THE EXCITEMENT ABOUT IP TELEPHONY

IP Telephony or VOIP (Voice over Internet Protocol) technology allows the convergence of voice and data communication technologies. This allows the integration of desktop applications to be enabled on the telephone.

IMMEDIATE BENEFITS OF IP TELEPHONY

IMMEDIATE BENEFITS OF IP TELEPHONY Proven Voice over Internet Protocol (VoIP) communication provides real, profitable business benefits: ·Increased Efficiency & Lower Operational Costs with vastly improved overall communication.

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